Reference

How bv88 Handles Your Personal Information

Your account data — including your mobile number, wallet details, and transaction history — is handled with care on bv88. Access to this platform and its data practices depends on your local law and eligible regions.

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What We Collect and Why We Use It

bv88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on bv88, we collect the information needed to run your account: your mobile number, the payment method you use (bKash, Nagad, or Rocket), transaction records, and device identifiers from your phone or browser. We use this data to process deposits and

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withdrawals, verify your identity, and keep your account secure. We do not sell your personal data to third parties. Your wallet details — whether bKash, Nagad, or Rocket — are used only to process the transactions you initiate. We may share data with payment processors and
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fraud-prevention services strictly to complete those transactions. Cookies and session data help us remember your login state across devices, so returning to the lobby from your phone picks up where you left off on desktop. You can request a copy of your data or ask us
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to delete your account at any time through our support channel. Availability of this service and the scope of applicable data rights depend on your local law and the eligible regions we serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA SECURITY

How We Protect and Retain Your Information

We apply standard encryption to data in transit and at rest, including your payment method details and login credentials. Your account session is tied to your device, so logging out on one phone does not leave an open session elsewhere. We retain transaction records for as long as required by applicable financial and legal obligations; once those periods pass, data is deleted or anonymised. You can request your full data record or ask for account closure at any time through support.

Encryption in Transit

All data moving between your device and our servers — including bKash and Nagad payment confirmations — travels over encrypted connections to prevent interception.

Cookie and Session Control

Session cookies keep you logged in across your phone and browser. You can clear these at any time from your device browser settings, which will log you out of all active sessions.

Data Retention Policy

We keep your account and transaction data for the period required under applicable law. After that window closes, records are deleted or anonymised from our systems.

Your Access Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or request full account deletion by contacting support with your registered mobile number.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about your personal data, want to correct account details, or need to request deletion, our support team handles privacy queries directly. Send your request with your registered mobile number so we can locate your account quickly.

Live Chat Open the chat widget from your account dashboard. Have your registered mobile number ready so we can pull up your data record without delay.

Email Support Write to our support address with 'Privacy Request' in the subject line. Include your account mobile number and the specific data action you need.

Account Settings Some data corrections — like updating your linked bKash or Nagad number — can be done directly inside your account settings without contacting support.

Common Questions About Your Data on bv88

Quick answers to what Bangladesh account holders ask most about how their data is handled here.

We collect your mobile number, device identifiers, and the payment method you register — bKash, Nagad, or Rocket. Transaction records are stored to process and verify each deposit or withdrawal you make.

Your wallet number is shared only with the payment processor needed to complete your transaction. We do not sell or pass it to advertisers or unrelated third parties.

Contact support via live chat or email with 'Data Request' in your message and include your registered mobile number. We will locate your account record and respond through the same channel.

Yes. Send a deletion request to support with your registered mobile number. We will close your account and remove personal data, subject to any retention periods required by applicable law.

Transaction records are kept for the period required under applicable financial regulations. Once that period ends, records are deleted or anonymised. The exact duration depends on the legal requirements of your eligible region.

We use session cookies to keep you logged in across your phone and browser. You can clear or block cookies in your device browser settings, though doing so will log you out of active sessions.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How bv88 Handles Your Personal Information

How We Protect and Retain Your Information

Encryption in Transit

Cookie and Session Control

Data Retention Policy

Your Access Rights

Reach Us About Your Data

Common Questions About Your Data on bv88

01 What personal data does bv88 collect when I open an account?

02 Is my bKash or Nagad wallet number shared with anyone?

03 How do I request a copy of my personal data?

04 Can I ask bv88 to delete my account and data?

05 How long does bv88 keep my transaction history?

06 Does bv88 use cookies, and can I turn them off?

Privacy Policy

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